Passive House Files logoPassive House Files

Privacy Policy

Last updated: October 1, 2026

This policy explains what information is handled when you visit passivehousefiles.com or buy one of our guides. The short version: this website doesn't ask you for any personal details, and it doesn't track you.

What this website does not do

This website has no accounts, no sign-up forms, and no newsletter forms. It does not use Google Analytics, Facebook (Meta) Pixel, or any other tracking or advertising tools. It does not set cookies.

When you buy a guide

All purchases happen on Hotmart or Stan Store, our checkout and payment providers, not on this website. When you check out, the provider collects the details needed to process your order, such as your name, email address, country, and payment details.

Each provider handles that information under its own privacy policy. We never see or store your full card details. The provider shares your name, email address, and order details with us so we can deliver your guides, send you updates to guides you've bought, and help with any support or refund requests.

We don't sell or rent your information to anyone.

Basic visit information

Like almost every website, our hosting provider (Netlify) automatically records basic technical information when a page is loaded, such as your IP address, browser type, and the page you visited. This is used to keep the site running, secure, and fast. We don't use it to identify you.

Information stored in your browser

The site saves one small, temporary value in your browser so the offer timer at the top of the page stays the same while you move between pages. It contains no personal information, is never sent to us, and is deleted automatically when you close your browser.

Links to other websites

This site links to Hotmart and Stan Store and may link to other websites. We're not responsible for how those websites handle your information. Please read their privacy policies.

Children

This website and our guides are meant for adults. We don't knowingly collect information from children under 13.

Your choices and rights

Depending on where you live, you may have the right to ask what information we hold about you, or to have it corrected or deleted. To make a request, use the support email in your purchase confirmation from Hotmart or Stan Store. You can also contact Hotmart or Stan Store directly about the information they hold.

Changes to this policy

If we change how we handle information, for example by adding analytics to the site, we'll update this page and the "Last updated" date at the top.